Welcome to Housing and Community Services

Housing & Community Services ACT is a division of the Community Services Directorate. The area is responsible for the provision of social housing and community services in the Territory.

Buying a Government House

Buying a Government House

First Point | 1800 176 468

First Point

Maintenance

Housing Maintenance

Older Persons Housing

Older Persons Housing

Sale to Tenant

Sale to Tenant Scheme

Shared Equity

Shared Equity

Common Waiting List

Waiting List

Housing ACT Fact Sheets

Fact Sheets are listed A-Z below. More information for tenants can be found at Policies

AB | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

Animals and Pets [RTF 497KB]
Animals and Pets [PDF 205KB]

Asbestos Management [RTF 933KB]
Asbestos Management [PDF 46KB]

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B

Billabong Aboriginal Development Corporation [RTF 937KB] 
Billabong Aboriginal Development Corporation [PDF 68KB]

Breakdown of Tenancy [RTF 485KB]
Breakdown of Tenancy [PDF 184KB]

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C

Capital Community Housing [RTF 554KB]
Capital Community Housing [PDF 300B]

Client Feedback [RTF 991KB]
Client Feedback [PDF 72KB]

Client Support Coordinators [RTF 495KB]
Client Support Coordinators [PDF 186KB]

Condensation and Mould [RTF 499KB]
Condensation and Mould [PDF 235B]

Complaint Management [RTF 509KB]
Complaint Management [PDF 299KB]

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D

Deceased Estates - Vacated Properties

Disposal of Sharps [RTF 494KB]
Disposal of Sharps [PDF 184KB]

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E

Environmental Collective Housing Organisation [RTF 560KB]
Environmental Collective Housing Organisation [PDF 302KB]

Eviction [RTF 494KB]
Eviction [PDF 185KB]

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F

Facilities Management [RTF 927KB]
Facilities Management [PDF 56KB]

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G

Gateway Services [RTF 2.5MB]
Gateway Services [PDF 232KB]

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H

Havelock Housing Association [RTF 553KB]
Havelock Housing Association [PDF 320KB]

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I

Income Barriers [RTF 497KB]
Income Barriers [PDF 63KB]

Income Confirmation Service [RTF 498KB]
Income Confirmation Service [PDF 235KB]

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J

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K

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L

Letter of Support - Early Allocation and/or Special Needs Housing [RTF 949KB]
Letter of Support - Early Allocation and/or Special Needs Housing [PDF 69KB]

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M

Mutual Exchange [RTF 956KB]
Mutual Exchange [PDF 55KB]

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N

Neighbourhood Disputes [RTF 507KB]
Neighbourhood Disputes [PDF 187KB]

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O

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P

Payment Options [RTF 911KB]
Payment Options [PDF 50KB]

Priority Housing [RTF 261KB]
Priority Housing [PDF 505KB]

Proof of Income - Self Employed Persons [RTF 188KB]
Proof of Income - Self Employed Persons [PDF 492KB]

Property Allocations Zone Map [RTF 3.6MB]
Property Allocations Zone Map [PDF 127KB]

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Q

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R

Registering for Housing Assistance [RTF 967KB]
Registering for Housing Assistance [PDF 66KB]

Rent Arrears [RTF 499KB]
Rent Arrears [PDF 241KB]

Rental Bond Loans [RTF 937KB]
Rental Bond Loans [PDF 51KB]

Rental Rebate [RTF 523KB]
Rental Rebate [PDF 353KB]

Rent Payment Deduction [RTF 505KB]
Rent Payment Deduction [PDF344KB]

Repairs and Maintenance [RTF 957KB]
Repairs and Maintenance [PDF 57KB]

Review of Decision [RTF 505KB]
Review of Decision [PDF 343KB]  

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S

Size of Property Allocation [RTF 981KB]
Size of Property Allocation [PDF 67KB]

Support Agencies [RTF 500KB]
Support Agencies [PDF 188KB]

Supporting Documentation Checklist [RTF 922KB]
Supporting Documentation Checklist [PDF 48KB]

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T

Tamils Senior Citizens' Association [RTF 928KB]
Tamils Senior Citizens' Association [PDF 49KB]

Tenant Guide to Repairs and Maintenance [PDF 1MB]

Transfer [RTF 505KB]
Transfer [PDF 206KB]

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U

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V

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W

What is Community Housing [RTF 939KB]
What is Community Housing [PDF 51KB]

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X

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Y

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Z

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