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Raising the standard

About this manual
This manual is designed to assist community service organisations achieve continuous improvement in the quality of their work with clients and communities and in management.

A manual to guide Quality Improvement in ACT Community Service organisations 122KB Word document
A manual to guide Quality Improvement in ACT Community Service organisations 59KB PDF Document

Section 1 Good practice standards for community service organisations 227KB Word document
Section 1 Good practice standards for community service organisations 210KB PDF Document

Section 2 Self-assessment and quality planning guide 184KB Word document
Section 2 Self-assessment and quality planning guide 121KB PDF Document

Section 3 Tools to support Self-assessment And quality planning 215KB Word document
Section 3 Tools to support Self-assessment And quality planning 161KB PDF Document

Section 4 Self-assessment workbook 504KB Word document
Section 4 Self-assessment workbook 546KB PDF Document

Section 5 Quality improvement plan workbook 149KB Word document
Section 5 Quality improvement plan workbook 174KB PDF Document
   

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This page was last updated on 30 October, 2007