Buying a Government House
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Raising the Standard
This manual is designed to assist community service organisations achieve continuous improvement in the quality of their work with clients and communities and in management.
A manual to guide Quality Improvement in ACT Community Service organisations [PDF 59KB] [RTF 1.2MB]
Section 1 Good practice standards for community service organisations [PDF 210KB] [RTF 492KB]
Section 2 Self-assessment and quality planning guide [PDF 121KB] [RTF 347KB]
Section 3 Tools to support self-assessment and quality planning [PDF 161KB] [RTF 387KB]
Section 4 Self-assessment workbook [PDF 546KB] [RTF 1.3MB]
Section 5 Quality improvement plan workbook [PDF 174KB] [RTF 370KB]
