Welcome to Community Services Directorate

The ACT Community Services Directorate has responsibility for a wide range of human services functions in the ACT.


Multiple Sclerosis Awareness Month

MS Awareness Month

National Reconciliation Week

National Reconciliation Week

Early Childhood Scholarships

Early Childhood Scholarships

Gungaderra Community Arts Program

Gungaderra Community Arts Program

On a low income...find out what help is available to you

Need Assistance-www.assistance.act.gov.au 

Audrey Fagan Enrichment Grants | closes 25 May 2012

Audrey Fagan Enrichment Grants 

Publications

Vardon Implementation  
Working with Vulnerable People
Whole of ACT Government
Australian Government

Government Commentary on ACT Greens Public Advocate (Official Visitors) Amendment Bill 2012

The Public Advocate (Official Visitors) Amendment Bill 2012 was released as an Exposure Draft with an invitation to comment, by Ms Amanda Bresnan MLA, ACT Greens Party.

More information on Government Commentary on ACT Greens Public Advocate (Official Visitors) Amendment Bill 2012 External Link

ACT Carers Charter Community Consultation Report

After broad community consultation in 2010, the report on the consultation process and outcomes of consultation has been finalised.  A copy of the consultation report is available. The ACT Carers Charter will now be developed  to reflect the needs of the wide variety of carers in the ACT, as discussed by the community consultation process. 

ACT Carers Charter Community Consultation Report [PDF 110KB] [RTF 235KB]

Community Partners Newsletters

February 2010 [PDF 95KB] [RTF 56KB] [designer PDF 841KB]
Community Partners Newsletter - Chronicle [PDF 2.3MB] [Word 50KB]
May 2010 [PDF 118KB] [RTF 56KB]
July 2009 [PDF 2.3MB]  [RTF 44KB]
Chronicle March 2009 [ PDF 6MB]
Chronicle September 2008 [PDF 2MB]
Chronicle June 2008 [PDF 3MB]   
Chronicle March 2008 [PDF 1.8MB] 
Chronicle August 2007 [PDF 1.8MB] 
Chronicle [PDF 3.42MB]
Community Partners News and Information

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They've gotta listen - Aboriginal & Torres Strait Islander Young People in Out of Home Care

They've Gotta Listen Report [PDF 2.4MB] [Word 3.5MB]
CSD Response - They've Gotta Listen Report [PDF 85KB] [Word 147KB]
Bimberi Handbook - A Young Person's Guide to Bimberi Youth Justice Centre [PDF 1.3MB]
$24.6 Million For Community Facilities in the ACT

Reconciliation Action Plan

Reconciliation Action Plan for the Year 2009-2010 [PDF 74KB] [RTF 197KB]
Newsletter Issue 1 [PDF 21KB] [RTF 44KB] [Designer PDF 332KB]
Newsletter Issue 2 [PDF 26KB] [RTF 42KB] [Designer PDF 214KB]

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Finding their way Home

(this research is jointly funded by the Australian Government under the Supported Accommodation and Assistance Program (SAAP) and the ACT Government)
Finding their way home: Children's experience of homelessness [PDF (large) 7.47MB]
Literature review: The experiences and effects of family homelessness for children [PDF 580KB]
Literature review: Engaging children in research on sensitive issues [PDF 4.27KB]
Housing changes assist those most in need [PDF 70KB] [Word 31KB]
Shorter waiting times for Public Housing [PDF 65KB] [Word 30KB]
Breaking the Cycle - The ACT Homelessness Strategy Annual Progress Report

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Vocational Employment Strategy

ACT Community Services Directorate (CSD) has terrific opportunities for social workers and psychologists to work with children and young people.

The vocational employment strategy (VES) is a CSD initiative designed for students in their final year (or near to final year) of psychology or social work studies, to gain work experience in semester breaks.
The program also encourages participants to consider further employment with CSD once they have obtained their qualifications.

For more information contact the CSD Human Resource manager on 6205 0081 or the manager Care and Protection on 6207 1075.

Vocational Employment Strategy (VES) [PDF 82KB]

Small Business Services Charter

CSD Small Business Services Charter [PDF 141KB] [RTF 324KB]
First Progress Report on Caring for Carers in the ACT - a plan of action 2004 - 2007 Added 28.11.05
Government's Response to the "Report on the Review of Carers Legislation in the ACT"
Added 28.11.05

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About CSD

About CSD [PDF 1.2MB] [RTF 290KB]

Annual Reports

2010-2011 Annual Report
2009-2010 Annual Report
2008-2009 Annual Report
2007-2008 Annual Report
2006-2007 Annual Report
2005-2006 Annual Report
2004-2005 Annual Report
2003-2004 Annual Report
2002-2003 Annual Report

Environment Management Policy

Environment Management Policy [PDF 58KB] [Word 367KB]

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The Red Tape Review

The Community Services Directorate engaged Minter Ellison Consulting to review administrative and regulatory requirements that apply to non-profit organisations in the ACT.  The aim of the Review was to identify any areas of unnecessary compliance burden that may be modified, reduced or removed to assist the efficiency and viability of the non-profit sector in the ACT.  The Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 and the ACT Government's response to the report is now available.

Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 [PDF 378KB]
ACT Government's response to the report [PDF 52KB] [RTF 62KB]

Enterprise Agreement

Enterprise Agreement 2011-2013 [PDF 1.2MB] [Word 2.7MB]
What's different about the CSD Enterprise Agreement 2011-2013 [PDF 123KB] [RTF 644KB]
Caring for Carers
Carers Support Services [PDF 68KB] [Word 78KB]
The Right System for Rights Protection [PDF 1.2MB] [Word 312KB]

ACT Government Position paper on the System of Statutory Oversight in the ACT (including the Government Response to the Review of Statutory Oversight and Community Advocacy Agencies, and the Submission to Government on the Disability Commissioner from the Disability Reform Legislative Reform Working Group) 27 August 2004

CSD Ownership Agreement 2005-06 [PDF 775KB] [Word1.4MB]
CSD Ownership Agreement 2004-05 [PDF 584KB] [Word 1.1MB]
CSD Ownership Agreement 2002-03 [PDF 270KB] [Word 465KB]
Community Services Facilities Management Strategy [PDF 282KB] [Word 4.7MB]
Audit and Review Committee - Terms of Reference [PDF 300KB] [Word 1.2MB]
Public Consultations and Forums Access Guidelines [PDF 64KB] [Word 266KB]
Reform and Action Strategy in the ACT [PDF 333KB]
Breaking the Cycle of Homelessness: ACT Strategy [PDF 436KB] [Word 12MB]
Access to Government Audit Kit [PDF 265KB] [Word 85KB]
Clinical Records Policy [PDF286KB] [Word 289KB]
Freedom of Information
Public Interest Disclosure
Australian Statutory Declaration External Link  

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Vardon Implementation

Vardon Implementation Documents

Third six-month Status Report on the implementation of the Government Response to the Recommendations of the Territory as a Parent.  Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management (Vardon Status Report) [PDF 172KB] [RTF 451KB]

Third six-month StatuS Report on the implentation of the Government Response to the Recommendations of the Territory's Children: Ensuring safety and quality care for children and yound people Report on the Audit and Case Review (Murray Status Report) [PDF 157KB] [RTF 516KB]

Second six-month Status Report on the implementation of the Territory's as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management (Vardon Status Report [PDF 186KB] [RTF 456KB]

Second six-month Status Report on the implementation of the Territory's Children: Ensuring safety and quality care for children and young people. Report on the Audit and Case Review (Murray Status Report) [PDF 149KB] [RTF 508KB]

First six-month Status Report on the implementation of 'The Territory as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management' (Vardon Report) [PDF 205KB] [RTF 335KB]

First six-month Status Report on the implementation of The Territory's Children: Ensuring safety and quality care for children and yound peole. Report on the Audit and Case Review [PDF 154KB] [RTF 378KB]

A Position Paper: for a Proposed commissioner for children and Yound People [PDF 837KB]

The Territory as Parent - Review of the safety of children in care in the ACT and of ACT Child Protection Management [PDF 1.2MB]
Appendix A Terms of reference External Link

Government Response to the Review of the safety of children in care in the ACT and of ACT Child Protection Management (Vardon Report) [PDF 472KB]

Media Release - Child Protection Report Release [PDF 152KB]

Discussion Paper - Review of the safety of children in care in the ACT and of ACT Children Protection Management [PDF 39KB]

ACT Government acts swiftly in response to child protection report Media Release [PDF 165KB]

The Territory's Chidlren Ensuring safety and quality care for children and young people Report on the Audit and Case Review [PDF 809KB]

ACT Government Response to the Territory's children: Ensuring safety and quality care for children and young people Report on the Audit and Case Review [PDF 197KB] [RTF 397KB]

Reports: Commissioner for Children and Young People

Listening to Kids (Emerging Themes from Children's Responses [PDF 5,639KB]
What Was Said Means (Public Submissions to ACT Govenment) [PDF 569KB]
Wot UZ (Emerging Themes from Young People's Responses ) [PDF 1,087KB full version] [PDF 1.7MB short version]

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Whole of ACT Government

The ACT Children's Plan External Link
Caring for Carers
Review of Statutory Oversight and Community Advocacy Agencies
The Canberra Plan External Link
ACT Budget External Link
ACT Government Captions Policy External Link
ACT Government Cabinet Handbook 2005 External Link

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Australian Government

Overcoming Indigenous Disadvantage External Link
Latest publications from the Australian Institute of Health and Welfare External Link
Latest publications from the Australian Housing and Urban Research Institute External Link
Latest publications from the Australian Bureau of Statistics External Link
Latest publications from the Australian Institute of Family Studies External Link
Latest publications from the Australian Institute of Criminology External Link
Latest publications from the Social Policy Research Centre External Link
Latest publications from the National Centre for Social and Economic Modelling External Link

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