Welcome to Office for Children, Youth and Family Support

The Office for Children, Youth and Family Support (Office) is an administrative unit of the Community Services Directorate.


Child Abuse

Report Child Abuse

Child and Family Centres

Child and Family Centres

Childcare Services

Childcare Services

Youth Interact

Youth Interact

Overseas Recruitment

Overseas Recruitment

Recruitment

Care and Protection Services

Care and Protection Services works in partnership with ACT Government Directorates, Non-Government agencies and the Canberra community to provide care and protection services to children and young people.

Learn more about UK Recruitment
Frank Duggan [YouTube video External Link]

Transcript [PDF 34KB] [RTF 33KB]

Principles that underpin Care and Protection practice are:

  • The purpose and conduct of all interactions with families and other services will be child centred.
  • Care and Protection Services will maximise opportunities for participation by children and their families in case management processes.
  • The child and family will be given sufficient information about decision-making processes in language they can understand.
  • If the child can form and express a view about their wellbeing, that view will be sought and considered, taking into account their age and maturity.
  • Models of family decision making should be used wherever possible.
  • Knowledge and expertise should be shared between professionals who know the child and family, at each stage of assessment and planning.
  • All engagement with families will take place in a respectful manner that considers relevant aspects of cultural, spiritual, physical, linguistic, religious and sexual diversity.
  • Children and their families will be provided with information about care and protection processes including legal and grievance processes.
  • The Directorate will take an inclusive and strengths based approach to working with families.
  • Care and Protection Services staff will form collaborative relationships with families and other services (including Aboriginal and Torres Strait Islander Services) in order to provide effective case management for children.

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