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Publications are listed under areas of responsibility:

Whole of Department

For a comprehensive list please visit Whole of Department

Latest Publications:

DHCS Annual Report 2007 - 2008

DHCS Roadmap PDF doc 1,216kb

Community Partners News and Information - Chronicle PDF doc 2mb

Reconciliation Action Plan for the Year 2009-10

Reconciliation Action Plan for the Year 2009-10 download word document 115KB
Reconciliation Action Plan for the Year 2009-10 PDF doc 74KB

DHCS Small Business Services Charter download word document 178kb Added 27.04.06
DHCS Small Business Services Charter This is a pdf Document 141kb Added 27.04.06

DHCS Annual Report 2005-2006

Caring for Carers

Service Delivery Platform 

Freedom of Information

Public Interest Disclosure

Australia Statutory Declaration This is a pdf Document 13KB 

The Red Tape Review

The Department of Disability, Housing and Community Services engaged MinterEllison Consulting to review administrative and regulatory requirements that apply to non-profit organisations in the ACT.  The aim of the Review was to identify any areas of unnecessary compliance burden that may be modified, reduced or removed to assist the efficiency and viability of the non-profit sector in the ACT.  The Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 and the ACT Government's response to the report is now available.

Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 PDF doc 378kb
ACT Government's response to the report PDF doc 52kb
ACT Government's response to the report Word Document 62kb

Collective Agreement

Information Statement for Employees-Collective Agreements PDF document 2Mb

Collective Agreement 2007-2010 Word document 1.4Mb (as amended)
Collective Agreement 2007-2010 PDF document 1.1Mb (as amended)

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Disability ACT

For a comprehensive list please visit Disability ACT Publications

Meet the Director Report

Latest Meet the Director Report

Access to Government Strategy Report 2006

In July 2003 the ACT Government launched its Access to ACT Government Strategy. This Strategy was an innitiative of the ACT Disability Advisory Council, and completed in collaboration with Disability ACT, Department of Disability, Housing and Community Services (DHCS). This whole of government evaluation report covers the period from the Strategy's launch in July 2003 to June 2006

Access to Government Strategy Report 2006 download pdf document 228kb
Access to Government Strategy Report 2006 Word Document 405kb

Community partners in disability: the newsletter of disability ACT (quarterly update)
Issue 13 Summer 2006 This is a pdf Document 2,311kb

Guidelines and procedures manual for the support of people with disabilities requiring hospital treatment (1 December 2006)

This Guidelines and Procedures Manual aims to ensure that people with a disability understand what will happen during hospitalisation and that appropriate supports are in place throughout the whole process.
Guidelines and procedures manual for the support of people with disabilities requiring hospital treatment 368 KB This is a pdf Document (1 December 2006)

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Housing & Community Services

For a comprehensive list please visit Housing and Community Services Publications

Latest Publications:

2008 Internal Client Satisfaction

2008 Internal Client Satisfaction 1.32KB This document is in Word format  

Finding their way Home

(this research is jointly funded by the Australian Government under the Supported Accommodation and Assistance Program (SAAP) and the ACT Government)

Finding their way home: Children's experience of homelessness PDF doc (large) 7.47mb 
Literature review: The experiences and effects of family homelessness for children PDF doc 580kb
Literature review: Engaging children in research on sensitive issues PDF doc 4.27kb

Changes to ACT Public Housing Policy

On 20 April 2007, the ACT Government announced changes to the public housing policy aimed at reducing the pressure on waiting lists and further ensuring public housing is targeted at Canberrans most in need.

The changes are detailed in the media releases attached below. Tenants with any enquiries about these changes can telephone 133427.

Housing changes assist those most in need download word document31KB
Housing changes assist those most in need PDF doc 70KB

Shorter waiting times for Public Housing download word document 30KB
Shorter waiting times for Public Housing PDF doc 65kb

Breaking the Cycle - The ACT Homelessness Strategy

Breaking the Cycle - The ACT Homelessness Strategy Annual Progress Report

SAAP V Bilateral Agreement This document is in Word format 376kb
SAAP V Bilateral Agreement This is a pdf Document 380kb

ACT Ministerial Housing Consumer Forum and Housing Summit

Key messages from the Consumer Forum and Housing Summit are attached for your information. These messages capture the major discussion points and reflect the many views of participants. Messages have been provided in a format that captures in summary the voices, views and perspectives of participants.
Key messages from the Consumer Forum and Housing Summit This document is in Word format 232kb  Added 18.05.06
Key messages from the Consumer Forum and Housing Summit This is a pdf Document 81kb  Added 18.05.06

The report back of issues and solutions from the Consumer Forum is also available to read in conjunction with this document and provides the key outcomes as described by tenants who participated in the Forum.
The report back of issues and solutions from the Consumer Forum This document is in Word format 3,959kb  Added 18.05.06
The report back of issues and solutions from the Consumer Forum This is a pdf Document 61kb  Added 18.05.06

Raising the Standard Added 10.03.06

Information Papers ACT MINISTERIAL HOUSING CONSUMER FORUM This is a pdf Document 504KB

COMMUNITY HOUSING DISCUSSION PAPER MINISTERS HOUSING ADVISORY FORUM This is a pdf Document 137KB

COALITION OF COMMUNITY HOUSING ORGANISATIONS ACT (CCHOACT) COMPLAINTS AND APPEALS - ACT COMMUNITY HOUSING DISCUSSION PAPER – WORKING DRAFT This is a pdf Document 150KB

PUBLIC HOUSING ASSET MANAGEMENT FINANCING AND PRIVATE SECTOR PARTNERSHIPS MINISTERS HOUSING ADVISORY FORUM This is a pdf Document 117KB

Minister’s Housing Advisory Forum Housing for People with a Disability Discussion Paper This document is in Word format 267kb
Minister’s Housing Advisory Forum Housing for People with a Disability Discussion Paper This is a pdf Document 129kb

Minister’s Housing Advisory Forum Complaint and Review Processes in Social Housing Discussion Paper This document is in Word format 1,544kb
Minister’s Housing Advisory Forum Complaint and Review Processes in Social Housing Discussion Paper This is a pdf Document 163kb

First Progress Report on the Implementation of Breaking the Cycle - The ACT Homelessness Strategy for the Period July 2004 - June 2005 This document is in Word format 191KB  Added 28.11.05
First Progress Report on the Implementation of Breaking the Cycle - The ACT Homelessness Strategy for the Period July 2004 - June 2005 This document is a PDF 218KB  Added 28.11.05

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Therapy ACT

For a comprehensive list please visit Therapy ACT Publications

Latest Publications:

Therapy ACT Speech Pathology and Physiotherapy Drop-in Clinic Timetable – 2007 This document is in RTF format 141kb
Therapy ACT Speech Pathology and Physiotherapy Drop-in Clinic Timetable – 2007 This is a PDF document 62kb

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Children, Youth and Family Support

For a comprehensive list please visit Office for Children, Youth and Family Support Publications

Latest Publications:

They’ve gotta listen - Aboriginal & Torres Strait Islander Young People in Out of Home Care

In August 2004, the ACT Government developed an Implementation Strategy which responded to The Territory as Parent Report: A Review of the Safety of Children in Care of ACT and the ACT Child Protection Management (“Vardon”) Report. This outlined a 2-3 year reform program for the care and protection of children and young people, their families and carers in the ACT. A key goal of the implementation strategy was to ‘Improve service responses for Aboriginal and Torres Strait Islander children and young people and their families’ and to ‘Strengthen participation of children and young people in decision-making that affects their lives’.

The following report is based on research produced responding to key goals of the implementation strategy. The Department of Disability, Housing and Community Services has responded to this research paper which is also available for viewing.

They've Gotta Listen report Word document 3.5mb
They've Gotta Listen report PDF document 2.4mb

DHCS Response - They've Gotta Listen Report Word document 147kb
DHCS Response - They've Gotta Listen Report PDF document 85kb

Bimberi Youth Justice Centre - Handbook

Bimberi Handbook - A Young Person's Guide to Bimberi Youth Justice Centre PDF document 1.3mb

Keeping Children and Young People Safe

The new provision in relation to Reporting Child Abuse and Neglect have been included in the Children and Young People Act 2008 and these commence from 27 October 2008.

The booklet Keeping Children and Young People Safe explaining the responsibilities and processes for reporting child abuse and neglect in the ACT, has also been revised to reflect the amendments to the Act and is available here as a draft.  Hard copies of the new publication will be available in due course, please contact Learning and Community Education on 62071382 for more infromation about obtaining a copy when it becomes available.

Keeping Children and Young People Safe This is a pdf Document 2.4mb
Keeping Children and Young People Safe Word Document 50kb

News and Information brochure This is a pdf Document 57kb
News and Information brochure Word Document 61kb

Children and Young People Bill 2008

The Children and Young People Bill 2008 External Link  was introduced in the ACT Legislative Assembly on 6 March 2008 by the Minister for Children and Young People, Katy Gallagher and Attorney General, Simon Corbell.

The Bill proposes significant reform to the law relating to children and young people in the Territory, particularly in the areas of care and protection, youth justice, the regulation of childcare services and employment. The Bill will replace the Children and Young People Act 1999.

The Bill has been informed by a comprehensive review of the 1999 Act.

Key Findings Report

Report on key findings from the Review of the Adoption ACT 1993 PDF doc 260kb

Young People's Plan 2007 -08

Young People's Plan 2004-08 Progress Report PDF doc 260kb

Vocational Employment Strategy

ACT Disability, Housing and Community Services (DHCS) has terrific opportunities for social workers and psychologists to work with children and young people.

The vocational employment strategy (VES) PDF doc 82kb is a DHCS initiative designed for students in their final year (or near to final year) of psychology or social work studies, to gain work experience in semester breaks.
The program also encourages participants to consider further employment with DHCS once they have obtained their qualifications.

For more information contact the DHCS Human Resource manager on 6205 0081 or the manager Care and Protection on 6207 1075.

New Youth Detention Centre

News and information on the ACT's new Youth Detention Centre

Schools as Communities

REPORT ON KEY FINDINGS from the REVIEW of THE CHILDREN AND YOUNG PEOPLE ACT 1999 This is a pdf Document 164kb
REPORT ON KEY FINDINGS from the REVIEW of THE CHILDREN AND YOUNG PEOPLE ACT 1999 Word Document 163kb

Discussion Paper Review of the Children and Young People Act 1999 This is a pdf Document 414kb
Discussion Paper Review of the Children and Young People Act 1999 Word Document 442kb

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Multicultural, Aboriginal & Torres Strait Islander Affairs

For a comprehensive list please visit Multicultural, Aboriginal & Torres Strait IslanderAffairs Publications

Latest Publications:

Draft Multicultural Strategy 2009-2012

Results of the 2008 Multicultural Festival Spectator Survey

Results of the 2008 Multicultural Festival Spectator Survey Word document 889kb
Results of the 2008 Multicultural Festival Spectator Survey PDF document 267kb

Multicultural Affairs

Work Experience and Support Program Policy This is a pdf Document 46kb
Work Experience and Support Program Policy This document is in RTF 52kb

ACT Multicultural Strategy This is a pdf Document 1.55mb

Facing Up to Racism: A Strategic Plan Addressing Racism and Unfair Discrimination 2004- 2008

A social and demographic profile of multicultural people in Canberra External Link 

Framework for a Multicultural Australian Capital Territory 2001-2005 This is a pdf Document 3,041kb)

Working with interpreters booklet This document is in RTF1,060kb
Working with interpreters booklet This is a pdf Document 140kb

Women, Ageing and Community

Portable Long Service Leave Scheme for the ACT Community Sector

In 2008 the ACT Government committed to introducing a Portable Long Service Leave Scheme for the ACT Community Sector by June 2010. The Scheme will allow for community sector workers to transfer long service leave entitlements as they change employers within the sector. It is anticipated that the community sector scheme will increase retention of workers in the community sector.

The Department of Disability, Housing and Community Services engaged Urbis to undertake a consultation process with the community sector and DeeDeeRa Actuaries to undertake an Actuarial Study on the ACT Community Sector. These reports will inform the attributes and scope of the Scheme. For the purpose of providing the community with background and scope of the Scheme the Minister for Community Services has released the two reports.

ACT Community Sector Long Service Leave Scheme - Actuarial Report PDF doc 5,832KB
ACT Community Sector Long Service Leave Scheme - Actuarial Report Word document 547KB

ACT Portable Long Service Leave Scheme PDF doc 569KB
ACT Portable Long Service Leave Scheme Word document 655KB

Third Progress Report

This is the third and final report on the implementation of the Caring for Carers in the ACT - A Plan for Action 2004-07. The report outlines the initiatives undertaken against the actions for the period 1 July 2006 to 31 December 2007 completing the life of the plan.

While all actions have been completed there are some initiatives that will continue to have an impact on the lives of carers as they are sustainable and/or have long term funding attached to them. The reporting on those initiatives will be included in the new model developed to implement the principles of the Caring for Carers Policy.

It reports progress made during 2006-07 and provides an overview of the key initiatives that are being undertaken across the ACT Government. This Report builds and extends the work that progressed the actions from the First and Second Progress Reports.

Third and Final Progress Report MS Word Version 279kb

Review of the Action Plan

The Action Plan also commits to reviewing the plan. The Allen Consulting Group were engaged by the Department to conduct a review on the Action Plan. The final report is entitled Caring for Cares Review and Future Model.

Caring for Carers Review and Future Model PDF Version 1.8mb

Government Response to the Review of the Action Plan

The ACT Government has provided a response to the recommendations of the review, Caring for Cares Review and Future Model, of the Action Plan.

ACT Government Response MS Word Version 168kb

Review of Philanthropy in the ACT

The Department of Disability, Housing and Community Services engaged Urbis to undertake a review of the nature and extent of philanthropic giving in the ACT, with the aim of identifying its adequacy, trends, impediments and opportunities for growth.  The Report of the Review of Philanthropy in the Australian Capital Territory and the ACT Government's response to the report are now available.

Report of the Review of Philanthropy in the Australian Capital Territory PDF doc 121kb
ACT Government's response to the report PDF doc 1.9mb

The Red Tape Review

The Department of Disability, Housing and Community Services engaged MinterEllison Consulting to review administrative and regulatory requirements that apply to non-profit organisations in the ACT.  The aim of the Review was to identify any areas of unnecessary compliance burden that may be modified, reduced or removed to assist the efficiency and viability of the non-profit sector in the ACT.  The Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 and the ACT Government's response to the report is now available.

Report of the Review of Administrative Requirements of Non-profit Organisations in the ACT 2008 PDF doc 378kb
ACT Government's response to the report PDF doc 52kb

Your Guide to Engaging with the Community

Community Engagement Manual for ACT Government engagement officers This is a pdf Document 2.3mb

Brochure snapshot of the Community Engagement Manual This is a pdf Document 331kb

The Social Compact This is a pdf Document
The Social Compact This document is in RTF

Service Delivery Platform This is a pdf Document

Community Sector Funding Policy This is a pdf Document

Courses for Women External Link

Honouring Our Local Women Publication External Link
Select Committee Report on the Status of Women in the ACT External Link

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Vardon Implementation

Vardon Implementation Documents

Third Six-Month Status Report on the Implementation of the Government Response to the Recommend of The Territory as Parent. Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management This is a pdf Document 172KB  Added 01.03.06 (Vardon Status report)
Third Six-Month Status Report on the Implementation of the Government Response to the Recommend of The Territory as Parent. Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management download word document 472KB  Added 01.03.06 (Vardon Status report)

Third Six-Month Status Report on the Implementation of the Government Response to the Recommendations of the: The Territory's Children: Ensuring safety and quality care for children and young people Report on the Audit and Case Review This is a pdf Document 157KB  Added 01.03.06 (Murray Status report)
Third Six-Month Status Report on the Implementation of the Government Response to the Recommendations of the: The Territory's Children: Ensuring safety and quality care for children and young people Report on the Audit and Case Review download word document 382KB  Added 01.03.06 (Murray Status report)

Second six-month Status Report on the implementation of the Territory's as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management This is a pdf Document 186kb (Vardon Status report)
Second six-month Status Report on the implementation of the Territory's as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management download word document 223kb (Vardon Status report)

Second six-month Status Report on the implementation of the The Territory's Children: Ensuring safety and quality care for children and young people. Report on the Audit and Case Review This is a pdf Document 149kb (Murray status report)
Second six-month Status Report on the implementation of the The Territory's Children: Ensuring safety and quality care for children and young people. Report on the Audit and Case Review download word document193kb (Murray status report)

First six-month Status Report on the implementation of 'The Territory as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management'This is a pdf Document 205kb (Vardon Report)
First six-month Status Report on the implementation of 'The Territory as Parent: Review of the Safety of Children in Care in the ACT and of ACT Child Protection Management' download word document 363kb (Vardon Report)

First six-month Status Report on the implementation of The Territory's Children: Ensuring safety and quality care for children and young people. Report on the Audit and Case Review This is a pdf Document154kb (Murray Report)
First six-month Status Report on the implementation of The Territory's Children: Ensuring safety and quality care for children and young people. Report on the Audit and Case Review download word document 297kb (Murray Report)

A Position Paper: for a Proposed commissioner for children and Young People This is a pdf Document 837kb

The Territory as Parent - Review of the safety of children in care in the ACT and of ACT Child Protection Management This is a pdf Document 1,244kb Appendix A Terms of reference Link to an external site

Government Response to the Review of the safety of children in care in the ACT and of ACT Child Protection Management [Vardon Report] This is a pdf Document 472kb

Media Release - Child Protection Report Release This is a pdf Document 152kb

Discussion Paper - Review of the safety of children in care in the ACT and of ACT child protection management This is a pdf Document 39kb

ACT GOVERNMENT ACTS SWIFTLY IN RESPONSE TO CHILD PROTECTION REPORT Media Release This is a pdf Document 165kb

The Territory’s Children Ensuring safety and quality care for children and young people Report on the Audit and Case Review This is a pdf Document 809kb

ACT GOVERNMENT RESPONSE TO THE TERRITORY’S CHILDREN: Ensuring safety and quality care for children and young people Report on the Audit and Case Review This is a pdf Document 197kb

ACT GOVERNMENT RESPONSE TO THE TERRITORY’S CHILDREN: Ensuring safety and quality care for children and young people Report on the Audit and Case Review download word document 151kb

Reports: Commissioner for Children and Young People
Listening to Kids (Emerging Themes from Children's Responses This is a pdf Document 5,639kb

What Was Said Means (Public Submissions to ACT Government) This is a pdf Document 569kb

Wot UZ (Emerging Themes from Young People's Responses) This is a pdf Document 1,087kb full version

Wot UZ (Emerging Themes from Young People's Responses) This is a pdf Document 1,756kb short version

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Community Recovery

Recovering from the 2003 Canberra bushfires: A work in progress This is a pdf Document 966kb

Fact Sheets

Main Natural Disaster Threats Link to an external site

Bushfires and the Bush Capital - A Guide for the ACT Link to an external site

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Whole of ACT Government

The ACT Children's Plan Link to an external site

Caring for Carers

Review of Statutory Oversight and Community Advocacy Agencies

The Canberra Plan Link to an external site

ACT Budget Link to an external site

ACT Government Captions Policy Link to an external site

ACT Government Cabinet Handbook 2005 Link to an external site

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Australian Government

Overcoming Indigenous Disadvantage Link to an external site

Latest publications from the Australian Institute of Health and Welfare Link to an external site

Latest publications from the Australian Housing and Urban Research Institute Link to an external site

Latest publications from the Australian Bureau of Statistics Link to an external site

Latest publications from the Australian Institute of Family Studies Link to an external site

Latest publications from the Australian Institute of Criminology Link to an external site

Latest publications from the Social Policy Research Centre Link to an external site

Latest publications from the National Centre for Social and Economic Modelling Link to an external site

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This page was last updated on 30 June, 2009