Contact Us
Therapy ACT can be contacted at:-
Central Administration
Phone: (02) 6205 1277
Email: therapyact@act.gov.au
Intake
Operating Hours: Monday to Friday: 9.00am to 3.30pm
Phone: (02) 6205 1246 (voicemail operates during peak times)
Fax: (02) 6205 1266
Email: therapyact@act.gov.au
Team Contacts
Team phones are manned between 8:30am and 4:51pm. In the event that the receptionist is taking another call, sick or away from the desk you will be able to leave a message on the voicemail which will be cleared immediately upon return or throughout the day.
Feedback About Our Service
If you are happy about our service, or have a suggestion or complaint, talk to one of our staff, or fill in our client feedback form. If possible, please talk to us first.
Comments and Suggestions [HTML]
Comments and Suggestions [RTF 398KB]
Comments and Suggestions [PDF 19KB]
Complaints Form [HTML]
Complaints Form [RTF 197KB]
Complaints Form [PDF 76KB]
You may contact the Directorate’s Consumer Advocacy and Quality Service Team whose role it is to advocate for individuals and seek to improve service and system quality by reviewing complex matters arising from customer feedback. To contact the Consumer Advocacy and Quality Service Team please telephone 6207 4434.





