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Elder Abuse Prevention & Assistance
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Elder Abuse Prevention & Assistance



What is Elder Abuse?
Elder Abuse Information and Referral Line
Fact Sheets
The ACT Legislative Assembly Report
The ACT Government's Response
Benchmarking Research
Agencies/Organisations that can assist
Radio Advertisment
 

What is Elder Abuse?

It has been estimated that more than 1,500 cases of elder abuse in Canberra every year.

There's NO Excuse

What is Abuse and Mistreatment of Older People?

Any behaviour that within a relationship of trust that harms an older person

Who is at risk?

Older people across any cultural, racial, religious, socio-economic and educational and backgrounds may experience elder abuse or mistreatment

What is regarded as abuse or mistreatment of older people?

Financial Abuse

The illegal or improper use of an older person's money or possessions

Psychological Abuse

Causing fear or shame, intimidation, humiliation, or making threats

Physical Abuse

Inflicting pain or injury eg hitting or slapping, restraining, over medicating or refusing medicine

Sexual Abuse

Sexually abusive or exploitative behaviour, including rape, indecent assault, sexual harassment and indecent behaviour

Social Abuse

Preventing a person from having social contact with family or friends

Neglect

The intentional or unintentional failure to provide necessities of life and care

Why don't we hear more about it?
Those who experience abuse may;

  • Feel ashamed to admit that a person close to them mistreats them
  • Blame themselves or think that it is their fault
  • Be frightened of what might happen to them if they tell about their situation
  • Be worried of what other people may think
  • Think that people may not believe them
  • Feel isolated socially and/or physically

Many factors may contribute to Elder Abuse:

  • Increased isolation from others
  • Language and cultural barriers can restrict the knowledge about services or access to them
  • Family members might feel that it's their duty to provide care to ageing parents and refuse to accept outside assistance
  • The widening cultural gap between the generations of the family
  • A family member might be financially dependent on the older person
  • The abuser might have an addiction or mental illness
  • A carer may experience significant stress
  • A person suffering from dementia might contribute to the carer's stress

Older people have the right to;

Self Determination and Dignity

Older people have the right to make their own decisions on matters affecting their lives

Feel Safe

To live safely, free of violence, abuse, neglect and exploitation

Self Fulfilment

To be able to develop their own interests and to participate in educational, cultural, spiritual and social activities

Access Information and assistance

To access information and assistance that is culturally and linguistically appropriate

Participate in the community

Share their knowledge, contribute to the community and be an active member of society

 

Elder Abuse Information and Referral Phone Line

The Elder Abuse Information and Referral Phone Line provides support, information and referral to services that may assist with abusive situations. This service is available to older people, their family, friends and others who are concerned about elder abuse. This line also assists service providers who work with older people who may be experiencing, or at risk of abuse. The line operates Monday to Friday during business hours (see number below).

If you are in immediate physical danger you should call the Police on 000 or 131 444

Elder Abuse Information and Referral  Phone Line
Contact Numbers

Phone (9 am to 5pm)

(02) 6205 3535

 

For crisis assistance after hours telephone the Domestic Violence Crisis Service (see number below).

Domestic Violence Crisis Service Number
Contact Numbers

Phone (24hrs)

(02) 6280 0900

 

 Elder Abuse Information and Education Fact Sheets:

Fact Sheets
Downloads
ACT Elder Abuse Policy Agenda - Executive Summary  Word document  Word
The Elder Abuse Information Referral Phone Line  Word document  Word
What is Elder Abuse or Mistreatment of Older People  Word document  Word
Older peoples rights  Word document  Word
ACT Community Services to support older people experiencing elder abuse  Word document  Word
Office of the Community Advocate  Word document  Word
Public Trustee for the ACT  Word document  Word
Community and Health Services Complaints Commissioner  Word document  Word
Aged Care Complaints Resolution Scheme  Word document  Word
Carers ACT  Word document  Word
Guardianship and Property Management Tribunal  Word document  Word
Domestic Violence Crisis Service  Word document  Word
Alzheimer's Australia  Word document  Word
Human Rights Office  Word document  Word
ACT Disability, Aged and Carer Advocacy Service  Word document  Word
Domestic Violence & Personal Unit - Legal Aid Commission, ACT  Word document  Word
ACT Elder Abuse Policy  Word document  Word
 PDF document  PDF
ACT Elder Abuse Prevention - Training Kit  Word document  Word
 PDF document  PDF

The ACT Legislative Assembly's Report

Report No. 11 "Elder Abuse in the ACT (August 2001)" ( Word document  172Kb ) outlines the findings of the ACT Legislative Assembly Standing Committee on Health and Community Care. The Report contains 14 recommendations that seek to address elder abuse in the ACT.

The ACT Government's Response

The ACT Government's Response ( Word document  42Kb ) to the ACT Legislative Assembly's Standing Committee on Health and Community Care was released in September 2002. All recommendations made by the Standing Committee were supported by the ACT Government as set out in the response that was developed through broad consultation. The consultative process included liaising with the NSW Government's Office for Ageing, the Queensland Government's Office for Seniors Interests, other ACT agencies including the Department of Health and Community Care, ACT Community Care, the Office of the Public Trustee, and the Office of the Community Advocate. Discussions also took place with the ACT Council on the Ageing and the ACT Disability, Aged and Carer Advocacy Service (ADACAS).

Benchmarking Research

Benchmarking research was commissioned by the ACT Office for Ageing as an initial strategy in the responses to elder abuse. The key objectives of the research were to establish :

  • the level of awareness of elder abuse,
  • whether and how the term is understood,
  • if it is reported, and
  • how it can be addressed.

The results of this research are outlined in the Study on Elder Abuse ( Word document ) .

Agencies/Organisations that can assist

Many ACT agencies/organisations ( Word document  116Kb ) can assist in situations of elder abuse depending on what types of abuse are occurring and the older person's needs.

Elder Abuse Pathways for response PDF document 1,687kb

 
 
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